Generac Power Systems –Work with the leader in the power industry! Our office in Jefferson, WI is seeking a Customer Support Representative I.

The Customer Support Representative I provides excellent customer care to customers in a timely manner with an emphasis on providing accurate information, effective communication and issue resolution. The hours are 10:30am - 7:00pm.

We are hosting walk-in interviews every Wednesday at our Jefferson facility from 9:00am - 4:00pm. When attending this event, please bring a copy of your resume with for us to review in-person. During this event, you will be able to meet with a member of our Recruitment team and the Customer Support team, if available to discuss our Customer Support Representative role.

Responsibilities:

• Provides excellent customer care to customers in a timely manner.
• Seeks out answers to questions within the materials and tools available.
• Achieves incoming call goals.
• Maintains product knowledge through training and continuing education.
• Fosters a positive team atmosphere in all functions of Customer Support.
• Maintains a “customer first” attitude at all times.

Minimum Qualifications:

• High School Diploma or GED;
• One year of experience handling a high volume of inbound calls or in a customer support role

Generac offers an excellent benefits package including health, life, dental, vision, vacation, employee stock purchase program, company matched 401K, career development and more!

For a complete job description and to apply online please visit us at www.generac.com/careers